BOGO & Free Gifts Offers Conditions

Sitewide BOGO: If the lowest-priced item in your cart is ₹2000 or less, it will be free. If the lowest-priced item is above ₹2000, a flat ₹2000 discount will be applied to that product.
For multi-brand BOGO Free Product will be shipped only once the paid product is delivered.
Brand-Specific BOGO: The lowest-priced item from the same brand will be completely free, regardless of its value.

By availing any BOGO (Buy One Get One Free) or Free Gift offer on Eternz, you agree to the following terms:

No Returns or Refunds Orders placed under BOGO or Free Gift promotions are not eligible for returns or refunds under any circumstances.
BOGO offer
Only like-to-like replacements are allowed (same product, same variant).
If the exact product is out of stock, you may opt for a different product of equal or higher value from the same brand.
The replacement request will be processed only after the originally delivered product is received back at our facility and quality-verified.
Processing Time: The complete replacement cycle, including pickup, delivery back to our source, inspection, and re-dispatch, may take 12–15 working days.
Product Eligibility Replacement requests are accepted only for 1) Damaged or defective products 2) Incorrect products received 3) Missing items in a BOGO or Gift set
Brand-Specific Replacement must be from the same brand as the originally purchased product.
No offers will be applicable on Gold and Silver Coin.
General Disclaimer: Eternz reserves the right to refuse or modify replacement requests that do not comply with the above terms.